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What is SkyTeam Global Meetings? |
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Which carriers are members of the SkyTeam global alliance? |
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How does the SkyTeam alliance compare with other alliances? |
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What additional benefits do customers have? |
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How do shareholders benefit from SkyTeam? |
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What impact does SkyTeam have on the airlines employees? |
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How do the eleven carriers compare in terms of the size of their operations? |
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What do each of the carriers contribute to SkyTeam? |
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Some airline alliance groups have consolidated personnel and facilities.
Will SkyTeam pursue such consolidation? |
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Will the ten members coordinate ticket prices? |
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What impact does Antitrust Immunity have on SkyTeam?
What benefits does it have for SkyTeam passengers/customers? |
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Does SkyTeam offer "Round the World" fares? |
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What happens with the relationships that Aeroflot, Aeroméxico, Air France, Alitalia, Continental, CSA Czech Airlines, Delta, KLM, Korean Air and Northwest, have with other codeshare partners now that the ten carriers have established this alliance? |
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What is SkyTeam Cargo? |
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What are the next steps for "signing up" more partners for SkyTeam?
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The SkyTeam Global Meetings product allows SkyTeam to assist convention organizers and attendees by streamlining the process of travel arrangement for large-scale international meetings. With Global Meetings, meeting planners are able to arrange air travel options for participants regardless of the event location - all through one single point of contact. In addition, event attendees benefit by receiving special travel deals and earning frequent flyer miles on most SkyTeam carriers.
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Aeroflot, Aeroméxico, Air France, Alitalia, China Southern Airlines, Continental Airlines, CSA Czech Airlines, Delta Air Lines, KLM Royal Dutch Airlines, Korean Air and Northwest Airlines® are members of SkyTeam. The carriers have a relationship which offers customers a wide range of travel benefits, including reciprocal Frequent Flyer benefits, an extensive global network of flights, airport lounge access and integrated customer services wherever they travel in the SkyTeam network*.
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SkyTeam is the first alliance built around customer needs. SkyTeam has the best hubs in key markets where 80 percent of the world's traffic flies: Atlanta #1 in the world, Paris-CDG #1 in Europe, Incheon potential #1 in Asia, Mexico #1 in Latin America and more importantly, customers are able to earn and redeem Frequent Flyer miles within the SkyTeam network*.
The alliance's other hub airports include: Monterrey, Guadalajara and Hermosillo, Mexico; Paris-Orly; Lyon; Houston; Newark; Cleveland; Guam; Prague; Cincinnati, New York-JFK; Salt Lake City; Dallas-Ft. Worth; Amsterdam; Seoul-Gimpo; Busan and Jeju, South Korea; Detroit; Minneapolis/St. Paul; Memphis; Tokyo-Narita, Moscow.
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Passengers enjoy the benefits of their preferred airlines while traveling on any SkyTeam carrier, with more choices of flights and departure times, plus all Frequent Flyer program and lounge benefits and seamless service.
SkyTeam offers customers worldwide access, improved choice and convenience, consistent service and the ability to be recognized and rewarded for their loyalty.
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Benefits include reciprocal Frequent Flyer benefits, single award tickets for "Around-the-World" awards, worldwide lounge access, and the combined network of Aeroflot, Aeroméxico, Air France, Alitalia, China Southern Airlines, Continental Airlines, CSA Czech Airlines, Delta, KLM Royal Dutch Airlines, Korean Air and Northwest Airlines. In addition, our elite frequent flyers benefit from priority check-in counters, priority boarding, priority baggage handling and preferred seating as well as recognition of their status at all stages of our service chain.
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Based on a better network offer and customer benefits, the airlines may improve their market shares and revenues. Thanks to alliance cooperation, synergies between the airlines also reduce their costs.
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Over the long term, SkyTeam can lead to job growth at all ten airlines in the aggregate. We expect that employees of Aeroflot, Aeroméxico, Air France, Alitalia, China Southern Airlines, Continental Airlines, CSA Czech Airlines, Delta, KLM Royal Dutch Airlines, Korean Air and Northwest Airlines will benefit from growth opportunities through new service to destinations and additional frequencies that would not have been possible without the alliance.
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Aeroflot has 81 aircrafts, operates 302 daily flights, and serves 89 cities in 47 countries.
Aeroméxico has 70 aircrafts, operates 496 daily flights, and serves 49 cities in 7 countries.
Air France has 241 aircrafts, operates 1,700 daily flights, and serves 236 cities in 109 countries.
Alitalia has 152 aircrafts, operates 812 daily flights, and serves 101 cities in 51 countries.
China Southern Airlines has 228 aircrafts, operates 1320 daily flights, and serves 152 cities in 23 countries.
Continental Airlines has 356 aircrafts, operates 3,261 daily flights, and serves 288 cities in 53 countries.
CSA Czech Airlines has 50 aircrafts, operates 230 daily flights, and serves 76 cities in 43 countries.
Delta has 466 aircrafts, operates 4,197 daily flights, and serves 287 cities in 47 countries.
KLM has 106 aircrafts, operates 697 daily flights, and serves 236 cities in 109 countries.
Korean Air has 177 aircrafts, operates 398 daily flights, and serves 98 cities in 31 countries.
Northwest has 379 aircrafts, operates 2,522 daily flights, and serves 229 cities in 21 countries.
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Each of our carrier partners contribute outstanding customer service to our collective passengers. In addition:
- Aeroflot as the largest Russian airline offers daily flights to 89 destinations in 47 countries. Thanks to its geographical position Moscow's Sheremetyevo airport, Aeroflot's hub, is the most convenient gate for the transit traffic between Europe and Asia, Commonwealth of Independent States (C.I.S) and the cities in Russia.
- Aeroméxico has long been recognized as a market leader in on-time performance and is the preferred choice in air travel for passengers in the Mexican and Latin American markets.
- Air France's hub at Paris-Charles de Gaulle Airport offers an extensive schedule of connecting flights to points throughout Europe, the Americas, Africa, Asia and the Middle East. It is the best-positioned hub geographically in Europe for transatlantic passengers traveling beyond a European gateway. It is currently the European Hub with the greatest number of weekly long-haul to short-haul quality connections: more than 17,200 weekly opportunities, far ahead of Frankfurtand London. In addition, the airport offers great potential for further capacity growth.
- Alitalia, with more than 812 daily flights, provides easy and frequent connection to 101 destinations in Europe, Africa, Asia and America through its major hubs of Milan Malpensa and Rome Fiumicino.
- Offering the highest flight frequencies in China, China Southern’s membership strengthens the alliance’s position in serving the world’s fastest growing markets, with increased service to Europe, Australia and Asia.
- Continental's hubs in Houston, Newark, Cleveland and Guam further open SkyTeam's route network, acting as gateways to Latin American and Asia-Pacific destinations.
- CSA Czech Airlines' route network allows passengers traveling to and from Central Europe to benefit from greater travel options and convenience. The airline also contributes to the alliance's network between Western and Eastern Europe via its hub in Prague.
- Delta's hub at Atlanta Hartsfield International Airport offers passengers more connections than any other airport in the world, with 2,400 daily flights to 192 destinations. It is the largest single-carrier hub in the world. Customers have access to a global network of 4,197 flights each day to 287 cities in 47 countries on Delta, Delta Shuttle, the Delta Connection carriers, SONG and Delta's Worldwide Partners.
- KLM's extensive network adds a range of new destinations in Europe, Africa and the Middle East. KLM's hub in Amsterdam is recognized as one of the best and most convenient in the world.
- Korean Air's hub at Seoul's new Incheon Airport is the future-leading hub in Asia and one of the few major hub airports in the world with room to expand. Korean Air, one of Asia's largest carriers, serves 98 destinations in 31 countries around the world.
- Northwest is the world's fifth largest airline with hubs in key regions throughout the world, including Detroit, Minneapolis/St. Paul, Memphis, Tokyo and Amsterdam and approximately 2,700 daily departures. Northwest serves 222 North American cities, 15 destinations in Asia, and five European cities.
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There is no intent to globally consolidate personnel worldwide. We will explore ways to enhance customer service through the use of common facilities, such as joint city ticket offices, airport facilities and lounges.
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In January 2002, Air France, Alitalia, CSA and Delta received antitrust immunity (ATI) from the U.S. Department of Transportation, which allows them to expand and enhance their current cooperative marketing relationships, and coordinate their respective flight schedules to create a more effective alliance out of the U.S. KLM and Northwest enjoy a similar antitrust immunity that was first granted in 1993. Antitrust immunity allows the carriers enjoying it to coordinate sales, cargo and marketing activities, and to partner in frequent flyer programs and pricing and revenue management initiatives. A closer working relationship among the carriers generates efficiencies for each carrier and makes each airline a stronger competitor in the global air transportation marketplace.
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The current ATI permits Air France, Alitalia, CSA Czech Airlines and Delta to cooperate in the operation of their trans-Atlantic routes, improving the quality and competitiveness of the services they offer to customers, while retaining their separate corporate and national identities. The same is true for KLM and Northwest.
ATI also allows KLM and Northwest to cooperate, however, current ATI approvals do not allow the two sets of carriers (Air France, Alitalia, CSA Czech Airlines, Delta and KLM, Northwest) to coordinate together.
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Yes. Each carrier is permitted to file this fare in the markets they serve using the favorable interline agreements between our carriers. This program is in place today among the incumbent members. It will be extended shortly to the new members. We also offer an "Around the World" Frequent Flyer mileage award.
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SkyTeam is a multi-lateral, global alliance among the ten airlines. In addition, each carrier may elect to have bilateral or tactical relationships with other airlines.
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SkyTeam Cargo launched in September 2000 includes Aeroméxico, Air France, Alitalia, CSA Czech Airlines, Delta, KLM and Korean Air. The airlines' cargo divisions partnered to provide customers with access to a global route network, common service options, standardized sales and service standards and an integrated information technology system. These components of SkyTeam Cargo ensure seamless cargo coordination and delivery throughout the SkyTeam global network. SkyTeam Cargo serves more than 540 cities in more than 127 countries.
In September 2001, Air France Cargo, Delta Air Logistics and Korean Air Cargo launched a Joint Venture established in Atlanta that provides a joint integrated US cargo sales organization. The U.S. Cargo Sales Joint Venture offers customers the benefits of a combined sales force, centralized reservation and service center, comprehensive route network and common product line. The Joint Venture has branches in 14 locations throughout the United States, and regional offices in Atlanta, New York, Chicago and Los Angeles. The JV is equally owned by Air France, Delta and Korean Air, and governed by a joint Board of Directors.
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Because SkyTeam's philosophy is driven by customer needs, we are talking to a number of airlines that will expand the reach and benefits for our customers around the globe.
In addition to Aeroflot joining in 2006, SkyTeam signed an agreement with China Southern, bringing the Chinese carrier even closer to official membership, which is expected later in 2007. In February 2007, three Associate Airline candidates – Air Europa, Copa and Kenya Airways – signed agreements indicating they are on track for official Associate status later this year. The Associate Airline program will expand the SkyTeam network to include more feeder cities around the world, thus strengthening the power of the SkyTeam hub network and providing travelers with more options and greater connectivity.
* See your specific Frequent Flyer program's website for valid SkyTeam airline flights. Accrual is subject to each airline's program rules. Some restrictions apply
Updated 30 May 2007
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